Acuity Reservations Managed Automatically by Your Voice Agent
Your clients book by phone, your Acuity calendar fills without human intervention.
Our AI voice agent integrates with Acuity Scheduling to handle all phone booking requests 24/7. The client calls, the agent checks your real-time availability, proposes available slots and confirms the booking — directly in Acuity.
Key Benefits
Discover how this feature transforms your business
Available 24/7
Your clients book by phone at any hour, even outside your business hours. No missed calls, no lost bookings.
Real-Time Verification
The agent checks your Acuity availability live during the call and never proposes an already booked slot.
Provider Selection
The client can request a specific provider. The agent checks their availability in Acuity and books directly on their calendar.
Automatic Confirmations
Acuity automatically sends confirmations and reminders by email and SMS according to your configuration as soon as the booking is created.
Zero Double Booking
The agent checks slots in real time. The risk of double booking is eliminated — your availability is always up to date.
Reduction of Repetitive Tasks
Up to 80% of booking calls are handled automatically, freeing your team to focus on service quality.
How It Works
A simple and effective process, set up by our experts
You Share Access to Your Acuity Account
During onboarding, you provide your Acuity credentials or API keys. Our team configures the connection and retrieves your appointment types.
We Configure Your Services and Providers
Our team configures appointment types, available providers, durations and booking rules according to your Acuity account.
The Agent Handles Booking Calls
A client calls to book? The agent asks for the desired appointment type, checks Acuity availability and proposes available slots.
The Booking Is Created in Acuity
The appointment is created directly in Acuity, automatic confirmations are sent and the slot is blocked immediately.
What the Agent Manages in Acuity
Your AI voice agent can handle all Acuity booking requests:
- New appointment booking by type and provider
- Real-time availability check
- Existing appointment modification or rescheduling
- Cancellation with automatic slot release
- Service type, duration and rate information
Rules and Constraints Respected
The agent respects all your configured Acuity rules:
- Minimum notice period for bookings and cancellations
- Cancellation and rescheduling policy (deadline, conditions)
- Availability by provider and by day
- Blocked slots, breaks and vacation
- Buffer time between appointments
Industry Use Cases
Tailored to the specific needs of each sector
Studios and Group Classes
For yoga, pilates, crossfit studios and any activity requiring prior booking.
- Class and session registration by phone
- Real-time available spot verification
- Automatic waitlist management
- Cancellations with spot release for waitlist
Frequently Asked Questions
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Ready to Automate Your Acuity Bookings?
Share access to your Acuity account and our team configures everything. Your appointments will be managed automatically from the first call.