Reduce No-Shows by 80% with Automatic Reminders
Your voice agent contacts every client before their appointment — by call, SMS or email.
Every missed appointment represents a direct cost to your business — lost time, missed revenue, wasted time slot. Our AI voice agent automatically contacts your clients before every appointment to confirm attendance, allow rescheduling if needed, and free up the slot for another client.
Key Benefits
Discover how this feature transforms your business
Automatic Multi-Channel Reminders
Send reminders by phone call, SMS and email according to each client's preferences. Schedule multiple reminders — 48h before, 24h before, 2h before — to maximize confirmations.
Interactive Confirmation and Modification
The client can confirm, modify or cancel their appointment directly during the phone reminder or by replying to the SMS. The AI agent handles rescheduling automatically.
Automatic Time Slot Release
When a client cancels or reschedules, the time slot is automatically freed in your calendar and can be offered to other waiting clients — without manual intervention.
Real-Time Calendar Sync
Our agent syncs with Google Calendar, Calendly, Cal.com, Acuity Scheduling, Booksy and most booking software. Every change is reflected instantly.
Customizable Reminder Sequences
Configure your own sequences based on your business type: a clinic may need different reminders than a hair salon or consulting office. Each sector has its own rules.
Immediate, Measurable ROI
The cost of a no-show in a clinic or office averages $150 to $300. An 80% reduction in no-shows typically generates a 10x return on investment in the first month.
How It Works
A simple and effective process, set up by our experts
Real-Time Calendar Reading
Our agent connects to your calendar software (Google Calendar, Calendly, Cal.com, Acuity Scheduling, Booksy, Zoho Bookings) and automatically reads all upcoming appointments. Each new booking automatically triggers the reminder process.
Reminders Sent on Your Schedule
Based on your settings, the agent sends the first reminder 2 days before by email, the second 1 day before by SMS, and the last on the day by phone call. You can customize the timing and channel for each step.
Interactive Response Handling
If the client replies to the SMS ('1 to confirm, 2 to reschedule') or answers the reminder call, the agent processes their response in real time — confirmation recorded, rescheduling proposed or cancellation handled with slot release.
Automatic Calendar and CRM Update
All confirmations, modifications and cancellations are automatically reflected in your calendar and CRM (HubSpot, Salesforce, Zoho). Your team sees the status of every appointment in real time without manual entry.
Integrations with Your Calendar Tools
Our appointment reminders work with virtually all calendar and booking tools used across Canada. Google Calendar, Calendly, Cal.com, Acuity Scheduling, Booksy, Zoho Bookings — each new booking automatically triggers your reminder sequence. Sync is bidirectional: client confirmations and cancellations are instantly reflected in your calendar.
- Google Calendar — real-time sync
- Calendly, Cal.com, Acuity — native integration
- Booksy and Zoho Bookings — automatic read and update
- Open API for any other management software
The Financial Impact of No-Shows
Across Canada, missed appointments cost an average of $150 to $300 CAD per occurrence in medical and professional sectors. For an office with 50 appointments per week and a 15% no-show rate, that's over $50,000 CAD in lost revenue per year. Our automatic reminder system reduces this rate to under 3% on average.
- Average no-show rate without reminders: 15–25%
- Average rate with automatic reminders: 2–5%
- Typical ROI: 10x to 20x the service cost in the first year
- Freed slots automatically redistributed to a waitlist
Industry Use Cases
Tailored to the specific needs of each sector
Frequently Asked Questions
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Eliminate No-Shows and Maximize Your Schedule Utilization
Activate automatic reminders and recover the thousands of dollars lost each year to missed appointments.