Your existing number or a new one — your agent adapts
Keep your current number, get a new one, or connect your VoIP. Zero friction.
Every client's first question is 'do I have to change my number?' The answer is no. Our voice agent works with your existing number via porting or call forwarding, integrates with your current VoIP, and can provide you with a new local Canadian or toll-free number if needed.
Key Benefits
Discover how this feature transforms your business
Keep your current number
Port your existing phone number to our platform or activate conditional forwarding from your carrier. Your customers keep calling the same number they already know — nothing changes for them.
New local Canadian number
Get a new number with any Canadian area code — 416, 604, 403, 613, 902, plus 514, 438, 450, 418, 819 for Quebec. Establish a credible local presence for your customers, even if your business is based elsewhere.
Toll-free number (1-800)
Get a 1-800 or 1-888 number to project a national image or reassure your customers they won't pay for the call. Ideal for businesses serving multiple regions across Canada.
Compatible with your VoIP
Our agent integrates with the most widely used VoIP platforms across Canada — RingCentral, 8x8, Vonage, Ooma, Teams Phone. Your existing phone infrastructure stays in place; the agent plugs right in.
Custom caller ID
When your agent makes outbound calls, your customers see your business number — not an unknown number. A recognized caller ID significantly increases the answer rate on your outbound calls.
Intelligent conditional forwarding
Configure precise forwarding rules: only when your line is busy, only after 4 rings, only outside business hours. Your team stays first priority; the agent takes over exactly when you want.
How It Works
A simple and effective process, set up by our experts
Choose your number configuration
During initial setup, choose your scenario: port your existing number (5–10 business days), configure conditional forwarding from your current carrier (immediate), or get a new local or toll-free number (available within hours).
Forwarding or porting setup
For conditional forwarding, our team guides you step by step based on your carrier (Bell, Vidéotron, Telus, Rogers). For porting, you sign an authorization letter and our team handles the entire process with your current carrier.
Integration with your existing VoIP
If you already have a VoIP system (RingCentral, Teams, Zoom Phone), our technical team configures the integration directly. Calls flow through your existing infrastructure with the AI agent as the intelligent processing layer.
Caller ID setup for outbound calls
For outbound calls made by your agent (callbacks, confirmations, follow-ups), we configure your business number as the caller ID. Your customers recognize the number and answer much more often.
Compatible with all Canadian carriers and VoIP systems
Our platform is designed to work with the existing Canadian telephone ecosystem. Whether you are with Bell, Telus, Rogers, or Vidéotron, or use RingCentral, Microsoft Teams Phone, Zoom Phone, 8x8, Vonage, or Ooma — our technical team manages the full integration. You do not need to configure anything technically yourself.
- Bell, Telus, Rogers, Vidéotron — conditional forwarding configured
- RingCentral, Teams, Zoom, 8x8, Vonage — native VoIP integration
- Technical configuration entirely managed by our team
- Full testing before go-live to guarantee call quality
Your caller ID, your credibility
According to statistics, calls from a recognized number have a 4x higher answer rate than those from an unknown number. When your voice agent makes outbound calls — confirmations, callbacks, follow-ups — it uses your business number as the caller ID. Your customers and prospects recognize the number and pick up.
- 4x higher answer rate with a recognized caller ID
- Your number displayed on all outbound calls from the agent
- No masked or unknown number harming your image
- Consistency between your inbound and outbound calls
Industry Use Cases
Tailored to the specific needs of each sector
Established businesses with an existing number
Established Canadian businesses often have a number on their business cards, website, and ads for years. Changing that number is unthinkable — our solution lets you add AI without changing anything.
- Porting of existing number with no service interruption
- Configurable conditional forwarding with Bell, Telus, Rogers, Vidéotron
- Your customers keep calling the same number
- No update to your marketing materials required
New startups
Entrepreneurs launching a business in Canada need a professional number quickly. Our platform provides a local number with area code within hours — without going through a traditional carrier.
- Local number available in under 24 hours
- Area code of your choice (416, 604, 403, 613, 902, plus 514, 418, 819 for Quebec)
- Professional image from the very first call
- Scalable — add more numbers as you grow
Multi-site or multi-region businesses
Businesses with multiple offices or franchises across Canada can have one number per region, all managed by the same central agent with distinct routing rules depending on which region is called.
- A distinct number per region or department
- Intelligent routing based on the caller's region
- A centralized dashboard for all numbers
- Separate statistics by number and by region
Frequently Asked Questions
Related Features
Explore our other solutions to maximize your productivity
Keep your number, add artificial intelligence
Connect your existing number or get a new local Canadian number within hours — without changing your phone infrastructure.