Connect Your Voice Agent to Any System via Webhooks
Every call triggers a webhook to your system. No integration limits.
Webhooks allow you to connect your AI voice agent to any tool or internal system, even those we don't natively integrate. After each call, an HTTP request is sent to your URL with all conversation data — transcription, client information, actions taken.
Key Benefits
Discover how this feature transforms your business
Universal Connection
Connect your agent to any system that accepts HTTP requests — ERP, internal software, database, in-house or third-party tool.
Real-Time Data
Webhooks are triggered instantly after each call or key event. Your systems receive data without delay.
Complete JSON Payload
Every webhook includes the complete transcription, identified client information, actions taken by the agent and call metadata.
HMAC Security
Every request is signed with an HMAC-SHA256 secret key. Your server can validate the authenticity of every received webhook.
Automatic Retry
In case of server-side error (timeout, 5xx), the webhook is automatically retried up to 3 times to ensure data delivery.
Configurable Events
Choose the events that trigger a webhook: call end, appointment booking, prospect collection, human escalation and more.
How It Works
A simple and effective process, set up by our experts
You Provide Your Webhook URL
During onboarding, you provide the HTTPS URL of your server that will receive webhooks. Our team configures the connection and events to listen to.
We Configure Events and Payload
Our team configures trigger events (call end, prospect, appointment) and the JSON payload format according to your specific needs.
The Agent Manages Calls and Triggers Webhooks
As soon as a configured event occurs during a call, your voice agent automatically sends an HTTP POST request to your URL.
Your System Processes the Data
Your server receives the JSON payload, validates the HMAC signature and processes data according to your business logic — CRM update, ticket creation, Slack alert, etc.
Webhook Payload Content
Every webhook POST contains a structured JSON payload with:
- Unique call identifier and timestamp
- Client phone number (masked according to configuration)
- Complete conversation transcription
- Extracted entities: name, email, call reason, appointment created
- Call result: resolved, escalation, appointment, prospect
- Call duration and session metrics
Security and Reliability
Every webhook is designed to be secure and reliable:
- HMAC-SHA256 signature in the X-Signature header
- HTTPS required for destination URL
- 30-second timeout per attempt
- Automatic retry up to 3 times on failure (exponential backoff)
- Delivery tracking dashboard in your admin space
Industry Use Cases
Tailored to the specific needs of each sector
Internal Systems and ERP
For businesses with internal software or ERPs that have no native integration available.
- Sending call data directly to your ERP
- Automatic client record updates in your database
- Internal workflow triggering after each call
- Legacy system connection via simple HTTP endpoints
Advanced Automation
For technical teams wanting to orchestrate complex workflows triggered by calls.
- Data processing pipeline triggering
- Team notification via Slack, Teams or email
- Automatic ticket creation in Jira or Zendesk
- Multi-system synchronization from a single webhook
Custom Integrations
For developers wanting total flexibility in connecting the voice agent to their tools.
- Fully customizable payload format
- HMAC-SHA256 signature authentication
- Webhook testing in staging environment
- Delivery logs and attempt history
Frequently Asked Questions
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Ready to Connect Your Voice Agent to Your Systems?
Provide us your webhook URL and our team configures everything. Your call data will be transmitted automatically from the first call.