Schedule Your Call Coverage in Advance, Effortlessly
Your voice agent takes over during vacations, meetings and breaks — exactly when you need it.
Whether it's summer vacations, statutory holidays, lunch hour or weekly meetings, your AI voice agent is configured to cover your calls according to your exact schedule. No training, no temp agency, no stress — just professional phone coverage when you need it.
Key Benefits
Discover how this feature transforms your business
Coverage Planned in Advance
Configure your coverage windows in advance in your dashboard — summer vacations, statutory holidays, daily lunch break or annual closure. Your agent activates and deactivates automatically according to your calendar.
Same Quality as Your Receptionist
The agent knows your business, your services, your prices and your procedures. Callers receive the same level of professional service as if your team were present — with your personalized greeting.
Different Instructions Per Period
Configure specific instructions for each coverage period. During vacations, the agent announces the return date. During meetings, it takes a message and promises a callback within the hour. Every context gets the right message.
Real-Time Notifications
Even on vacation, you stay informed. Receive a summary by email or SMS of every call taken in your absence — without having to call everyone back manually when you return.
Instant Manual Activation
Need to cover an unexpected meeting? Activate coverage with one click from your dashboard or by SMS to your agent. Call handling is immediate.
Zero Temp Agency Cost
A temp receptionist agency in Canada costs between $25 and $45 per hour. Your AI voice agent covers your calls during your absences for a fraction of the cost — without agency fees or training.
How It Works
A simple and effective process, set up by our experts
Planning Your Absence Periods
In your dashboard, create coverage blocks for each period when you won't be available — annual vacations, statutory holidays, lunch break, recurring meetings. You can create recurring rules (e.g., 'every Monday from 9am to 10am') or one-time blocks.
Specific Instruction Configuration
For each coverage block, define the instructions the agent should follow: what information to give callers, when to take a message vs. book an appointment, what absence message to communicate, and which emergencies to escalate via SMS.
Automatic Takeover at the Scheduled Time
At the configured time, your voice agent automatically activates the corresponding coverage profile. It answers with your usual greeting and handles calls according to the instructions you defined — without any intervention on your part.
Complete Report on Your Return
At the end of the coverage period, you receive a complete report of handled calls — who called, when, why and what follow-up was given. All interactions are also synced to your CRM.
Integrated with Your Calendar and Communication Tools
Coverage periods can be synced directly with your Google Calendar or Calendly — when you block time as 'absent' in your calendar, the agent automatically activates the corresponding coverage. Call summaries are sent to your team via Slack and logged in HubSpot, Salesforce or Zoho CRM so nothing is lost when you return.
- Sync with Google Calendar for automatic activation
- Call summaries sent via Slack during your absence
- All contacts automatically added to your CRM
- Appointments scheduled directly in your Calendly or Cal.com calendar
The Real Cost of Absence Without Coverage
Across Canada, 85% of callers who reach voicemail don't call back — they call a competitor. During two weeks of summer holidays, a business receiving 30 calls per week potentially loses 60 qualified leads. At a 20% conversion rate, that's 12 lost clients. The temporary voice agent eliminates this risk entirely.
- 85% of callers don't call back after voicemail
- 60 leads lost during two typical closure weeks
- Cost of an agency temp receptionist: $25 to $45/hour
- The voice agent covers full weeks for a fraction of the cost
Industry Use Cases
Tailored to the specific needs of each sector
Vacations and Summer Holidays
Canadian SMBs often close for summer vacations and statutory holidays. Rather than losing leads during these critical weeks, the voice agent maintains a professional presence and captures all opportunities.
- Return date announcement with the exact date to callers
- Detailed message taking for follow-up on return
- Appointment booking for the first weeks back
- Emergency transmission by SMS even on vacation
Lunch Break and Team Meetings
SMBs with a small team often receive calls during lunch hour or during weekly meetings. The agent covers these recurring windows automatically based on your schedule.
- Automatic coverage from 12pm to 1pm every day
- Activation during weekly team meetings
- Pending appointment booking for the afternoon
- Automatic deactivation at the configured return time
Key Employee Absence
When your receptionist or coordinator is on sick leave, parental leave or training, the voice agent takes over immediately without complex replacement procedures.
- One-click activation from the dashboard
- Same service quality as your usual employee
- No replacement training required
- Immediate deactivation when the employee returns
Frequently Asked Questions
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Go on Vacation with Peace of Mind — Your Calls Are Covered
Schedule your phone coverage in advance and never lose a lead again during your planned absences.