Salesforce Integration | AI Voice Agent — Automatic Synchronization | Agent IA Vocal
    Salesforce Integration

    Your AI Voice Agent at the Heart of Salesforce

    Every call feeds your Salesforce CRM — without manual entry.

    Our AI voice agent integrates directly into Salesforce to create leads, record activities, advance opportunities and schedule follow-up tasks — all in seconds after each call.

    Key Benefits

    Discover how this feature transforms your business

    Leads Created Automatically

    Every inbound call generates a Salesforce lead with complete data collected by the AI voice agent.

    Complete Call Logs

    Every call creates a detailed Salesforce activity: duration, summarized transcript, result and recommended actions.

    Advanced Opportunities

    The agent qualifies prospects and advances opportunities in your Salesforce pipelines according to your business rules.

    Follow-Up Tasks Created

    Salesforce tasks are automatically assigned to the right representatives with the right priorities and deadlines.

    Salesforce Flows Triggered

    Calls can trigger your existing Salesforce Flows — notifications, assignments, cascading updates.

    Security and Compliance

    All data transits securely via the official Salesforce API. Full compliance with your security policies.

    How It Works

    A simple and effective process, set up by our experts

    1

    You Share Your Salesforce Credentials

    During onboarding, you provide your Salesforce login information (Connected App or OAuth). Our team handles everything.

    2

    Custom Configuration

    Our team configures target Salesforce objects, assignment rules, pipeline stages and custom fields.

    3

    The Agent Handles Your Calls

    Your AI voice agent answers calls, qualifies prospects and collects information according to your Salesforce processes.

    4

    Salesforce Updated in Real Time

    Lead created, opportunity advanced, activity recorded, task assigned — Salesforce reflects reality instantly after each call.

    Supported Salesforce Objects

    Our integration covers all major Salesforce objects:

    • Leads — automatic creation with AI scoring
    • Contacts & Accounts — update and enrichment
    • Opportunities — creation and pipeline progression
    • Activities (Tasks & Events) — call logs and appointments
    • Cases — automatic creation for Service Cloud

    Salesforce Security and Compliance

    Our integration respects Salesforce security standards:

    • Connection via OAuth 2.0 or dedicated Connected App
    • Minimum required permissions — least privilege principle
    • Audit logs available in Salesforce Setup
    • Compatible with Salesforce Shield and Field-Level Security
    • No data stored outside your Salesforce Org

    Industry Use Cases

    Tailored to the specific needs of each sector

    Large Enterprises

    For sales teams already using Salesforce who want to automate call data capture.

    • Zero manual entry for salespeople
    • Automatic assignment rules by territory
    • Complete reporting in Salesforce Reports
    • Integration with Salesforce CPQ and Service Cloud

    Call Centers

    For teams managing high call volumes using Salesforce Service Cloud.

    • Automatic handling of overflow calls
    • Automatic Salesforce case creation
    • Intelligent escalation by priority
    • Complete history in the Salesforce timeline

    Frequently Asked Questions

    Ready to Connect Salesforce to Your AI Voice Agent?

    Share your Salesforce credentials and our team configures the complete integration. Your CRM will be fed automatically from the first call.

    No card requiredSet up by our experts24/7 Support